Thank you to our guests

I once went to an "Innkeeper Course" and learned little things here and there about Innkeeping. There is a lot to this job, much more than baking cookies and decorating (which I have to say are the fun things). At this course they discussed marketing, networking and the talent of book keeping and reservation organization. There was also a discussion on how to know if you are doing all these things, including the baking and decorating, correct. The woman at the seminar said, if after you give your guest a bill and they say "thank you", then you know you did all things right. Since then I anxiously waited to hear thank you from my guests, kind of a validation to my efforts. Well, everyone has said thank you and I think they always did say thank you. Bed and Breakfasts guests are generally really cool and polite people. But just a couple of weeks ago, I received this really neat thank you in an email. A really nice couple in the state of Washington, whom came back to the Windward House to celebrate their 10 year wedding anniversary (they honeymooned here in 1997) wrote a blog entry about us http://creaturebug.typepad.com/creature_bug/2008/01/a-love-project.html .
I was so happy to read this blog that has been put out into cyberspace. It even has sent us some business. So many of our guests have written nice things about us on Trip Advisor and similar sites. We even enjoy when guests call us to say hello, or ask about the leaky roof problem we had (which by the way Chris with the peacokes, is finally fixed, carpenter put nail through floors radian heat) , or just to check in to see how things are. We also receive a lot of hand written letters from our guests that are always a welcomed surprise. Jesse and I really appreciate all our guests kind words. We have the best job. To our guests, I wish there was a website that I could go and proclaim what great people you are, but to date there isn't, so here it goes - Thank you, Thank you , Thank you, Thank you for making my business a home and happy place - you all are the best.